Privacy Policy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Who we are

African Flame Estate is a Private Nature Reserve outside Port Elizabeth offering self catering guest accommodation.

Our website address is: https://portelizabeth-self-catering.co.za and/or https://african-flame.co.za

Contact Person : Toto vd Merwe
Phone : 082 570 1876
Email : info@african-flame.co.za

Information we collect and why we collect it

Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use.

As a Visitor, you can browse our Website to find out more about our Website without providing us with any personal information.

Contact Form

On our website there is a contact form for your convenience. When completing the form we you enter limited personal information when you express an interest in obtaining more information about our services.

The personal information we collect include the following:

  • Name,
  • Telephone Number
  • Email Address.
  • The type of service you are interested in
  • Ip Address
  • Web Browser

This information is emailed to us and we will respond directly to you.

Cookies

We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. Many websites use cookies and you can find out more about them here.

We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount of time, or they may persist on your device until you delete them.

You can read about deleting Cookies from your device at the following website – Digital Trends.

Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary or because the website forgot your preferences. 

The Cookies We Use

Essential cookies – these are cookies that allow our website to perform its essential functions. Without these cookies, some parts of our website would stop working.
Site analytics cookies – these are cookies that monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services.
Functional cookies – these are cookies that remember who you are as a user of our website. We use them to remember any preferences you may have selected on our website, like saving your username and password or settings.

Embedded content from other websites

The content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Website Analytics

We use Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Your Data

Who we share your data with

We may share the information we collect with companies that provide support services to us. This information about you is required to provide the service you requested. We limit information shared with service providers to what is necessary to fulfill the services.

How long we retain your data

Should you submit an enquiry or send us an email this information may be retained for as long as is neccessary to render a service. We may also use this information to contact you in future with information that may be of interest to you. Should you no longer wish to receive communication from ourselves please request us by email to remove your details from our records.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.